Frequently Asked Questions
Everything you need to know about shopping with Phelan's Pharmacy.
What is your shipping policy?
We offer standard and express shipping nationwide. Orders over $100 qualify for free standard delivery, with tracking information sent via email once your package departs our facility.
How do I return a fashion item?
We accept returns on unworn clothing and accessories with original tags attached within 30 days of purchase. Please note that for hygiene reasons, earrings and certain personal care items are final sale.
How can I track my order?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products authentic?
Yes, Phelan's Pharmacy guarantees that all fashion and beauty products are 100% authentic and sourced directly from authorized distributors and brands.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within one hour of placing your order.